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TERMS AND CONDITIONS OF SALE


1. General Provisions and Public Offer

These terms constitute a Public Offer in accordance with Article 437 of the Civil Code of the Russian Federation. By purchasing a learning unit, the Client accepts these terms in full. Any derogation must be expressly agreed to in writing by Databulance LLC.

2. Payment Terms

The payment procedure depends on the legal status of the Client:

  • Individual Clients (B2C): Services are provided strictly on a 100% prepayment basis. Access to learning units is granted only after the full amount has been credited to the account of Databulance LLC.

  • Corporate Clients (B2B): Services are provided based on an invoice. Invoices are payable within 21 working days, unless a different timeframe is specified on the invoice.

3. Pricing and Taxes

All prices listed on the website and in marketing materials are final and inclusive of all applicable taxes, including VAT (if applicable) and any other mandatory duties. In accordance with Russian tax legislation, the amount paid by the Client shall be the full amount shown, and no additional tax withholdings shall be deducted from the payment due to Databulance LLC.

4. Late Payment and Penalties (Corporate Only)

In the event of non-payment by the due date:

  • Databulance LLC reserves the right to charge a penalty of 0.1% of the overdue amount per day of delay.

  • Databulance LLC is authorized to suspend or terminate access to all services without prior warning until the debt is cleared.

5. Debt Recovery

If a payment remains outstanding for more than sixty (60) days, Databulance LLC reserves the right to engage a debt recovery agency or initiate legal proceedings. All documented legal expenses and collection costs shall be recoverable from the Client.

6. Nature of Obligations and Liability

  • Obligation of Means: Databulance LLC undertakes to provide high-quality educational services. However, these are "obligations of means," not an "obligation of result" (e.g., passing a specific external exam).

  • Liability Cap: The total liability of Databulance LLC for any claim is limited to the amount actually paid by the Client for the specific learning unit in question.

7. Claims and Service Acceptance

Services are considered fully and properly rendered unless a written claim is submitted:

  • Claims must be sent via registered Russian Post (with a list of contents) to the registered office of Databulance LLC within 8 days of the provision of services.

  • If no objection is received within this period, the Statement of Acceptance (Akt) is deemed signed by both parties.

8. Right of Withdrawal (Consumer Protection)

In accordance with Article 32 of the Law "On Protection of Consumer Rights," individual clients may terminate the contract at any time. In such cases, Databulance LLC will refund the prepayment minus the actual expenses incurred (e.g., lessons already conducted or scheduled and not cancelled in time).

9. Governing Law and Jurisdiction

All contractual relations are governed by the laws of the Russian Federation. Disputes shall be settled in the Arbitration Court (for B2B) or the Court of General Jurisdiction (for B2C) at the registered location of Databulance LLC.